GOVIS 2010 - The Challenge to Improve Services in Tough Times

Monday 21 June, Te Papa Tongarewa, Wellington

How can State servants continue to raise performance and provide better services while facing circumstances that are getting more difficult?

8:30 Registration
8:50 Welcome
9:00 Plenary session State of the Nation: where has all the money gone? (440 KB PDF)

Michael Reddell, 
Macroeconomic advisor NZ Treasury
Plenary session Update on ICT Directions and Priorities for Government ICT (720 KB PDF) Rose O'Neill, 
Manager State Sector Systems Development, SSC

Stephen Crombie,
General Manager Government Technology Services, DIA
Plenary session Working Together: the collective focus on governing ICT Chairs of the ICT governance groups:
David Smol, Chief Executive, MED;
Brendan Boyle, Chief Executive, DIA;
Colin MacDonald, Chief Executive, LINZ
10.20 Morning Break
10.40 Sessions 1-5 (on concurrently)
Session 1
Answering the call: Improving how the phone channel is being used to deliver services (1.72 MB PDF) Facilitator: Guy Gordon, 
Executive Director of the Institute for Citizen-Centred Services (ICCS) in Canada
Session 2
(case study)
Creating an effective infrastructure and applications portfolio by Architecture governance (620 KB PDF) Facilitator: Gerard Aberdeen, 
CIO Ministry of Justice
Session 3
ICT Directions and Priorities for government - how will it work in practice. Facilitators: Rose O'Neill, 
Manager State Sector Systems Development, SSC
Session 4
Supply strategies for Government ICT initiatives (250 KB PDF) Facilitator: Brent Chalmers,
Director Supply Management, Government Technology Services, DIA
Session 5
(case study)
Opening up government data (2.52 MB PDF) Todd Krieble,
Director Information, MfE
11.30 Sessions 6-9 (on concurrently)
Session 6
(case study)
Front Line Online: government transactional services Lead by: David Habershon, 
Session 7
The new Cross Agency Initiatives process (210 KB PDF) Facilitator: Mike Loudon, 
Interim Manager, Programme Management Office, Treasury
Session 8
Infrastructure as a Service - supporting all-of-government ICT infrastructure needs (1.03 MB PDF)
Facilitators: John Harvey and Danny Mollan, Government Technology Services, DIA
Session 9
Mystery session - Social Networking DOC, GTS, and IRD 
Session 10
"Your grandchildren have the right know - why the government digital archive matters" (710 KB PDF) Facilitator: Alison Fleming,
CIO, Archives NZ
12.15 Lunch
13:00 Sessions 10-14 (on concurrently)
Session 11
Update on all-of-government (IT) procurement (560 KB PDF)

John Ivil,
Manager All of Government Contracts, MED,

Gareth Charles,
Team Leader of the IT Centre of Expertise, DIA

Session 12
(case study)
Virtualisation at IR, Did it deliver? (480 KB PDF) Tom Byne and Vic Chapman, Technical and Operations, IRD
Session 13
Building shared government IT standards: alternative to or a precursor to shared services? (370 KB PDF) Facilitator: Karen Burns, 
Manager NZ Government Interoperability Programme, SSC
Session 14
(case study)
Can you be sure? agency information self assessments (530 KB PDF)

Alfresco: Using Open source for back-end document control
(360 KB PDF)Wendy Stokes,
Archives NZ

James Collier, Gary Weatherhead
Ministry of Justice
Session 15
(case study)
Beyond search engine optimisation: making your content easier to find, share and use. (8.30 MB PDF) Fiona Rigby,
project mannager, Digital NZ

Lewis Brown,
Manager Strategy and Planning, National Library
13:45 Five Ted-style Talks: Seeing a way through tough times 

Open Data: Government as a platform
(6.10 MB PDF)
Seeing the way through tough times (840 KB PDF)

Service Innovation (1.27 MB PDF)

Beautiful Metadata (2.79 MB PDF)

Democracy and Participation (2.28 MB PDF)
The GOVIS 2010 Sponsors: 

Paddy Payne, Intergen

Steve Swallow, Datacom

Roger Dalgleish, Equinox IT

Andy Neale, DigitalNZ

Tyrone Coupland, Objective
15:00 Afternoon Tea
15:15 Guest Keynote and discussion Kiwis Count: using feedback to improve delivery of service (1.63 MB PDF) Guy Gordon,
Executive Director Institute for Citizen-Centred Services (ICCS) in Canada
16:15 Reflections from participants What are you taking away? Points to share from the workshops. 
Issues for follow through.
Facilitator: Leanne Gibson,
CIO, Ministry of Education
16:45 Conference closing
17:00 Post-conference wind down: Mac's Brewery, next door to Te Papa
Copyright 2018 by GOVIS Incorporated